Support & FAQ

Subscriptions are billed by the platform store, so cancellation happens there too. On iOS: open Settings → tap your name → Subscriptions → Permitly → Cancel Subscription. On Android: open Google Play → tap your profile → Payments & subscriptions → Subscriptions → Permitly → Cancel. Cancellation takes effect at the end of the current billing period.

Not in the launch version. Permitly is local-first by design — your study history, quiz results, and preferences are stored only on the device you're using. Optional cloud sync is on the roadmap for a future release.

Open Settings inside the app. You can change your study state and language at any time. Your progress for previous states stays saved on the device.

Uninstall the app. Because Permitly stores nothing on a server, removing the app from your device removes every piece of data we hold about your usage. There's no separate account to close.

Only briefly. The first time you choose a state, the app downloads that state's content (~0.6 MB). After that, you can study fully offline. Subscription verification happens in the background when you're online — it doesn't block study features once unlocked.

No. Permitly is an independent study tool built by GEN AICRAFTS LLC. It is not endorsed by, affiliated with, or operated by any state Department of Motor Vehicles. Always confirm requirements with your official state DMV.

Permitly launches with California, Illinois, Texas. We're prioritizing additional states by request volume. Email support@dmvpermitly.com with your state name and we'll add your vote.

Email support@dmvpermitly.com with your device model, OS version, and a brief description of what happened. Screenshots help. We respond within 2 business days.